At Creative Balloons by C & N, we have the utmost respect for our customers’ privacy. Staying true to our commitment, we are thoroughly concerned with protecting the information you submit. 

We’re writing this Privacy Policy to help you understand which information we collect, how we collect it, with whom we share it, and for which purpose. 

Throughout this page and others, we have used the terms ‘we,’ ‘ours,’ ‘us,’ ‘our website,’ and ‘this website.’ They refer to us, Creative Balloons by C & N. On the other hand, the words ‘you,’ ‘yours,’ and ‘customers’ refer to you, this website’s user. 

Please take a few moments to read this Privacy Policy. It’s a legally binding contract between you and us. If you disagree with the conditions specified, you may not use the website, hire our services, or purchase our products. 

Section 1 – Personal Information We Collect

When you use our website, we collect your basic information, including, without limitation, your: 

→ Name 

→ Email address 

→ Phone number 

→ Physical address 

→ Credit card information 

We collect the details to help you create an account. Although it’s not necessary, we highly recommend you do so. It will prove invaluable for remembering your order information.  

In addition, to ensure it is you who is placing the order, one of our customer service representatives will call you to confirm the details. Please be assured that we will only use your information to facilitate you. 

Section 2 – How We Collect Your Personal Information 

When you submit your personal details, we collect and securely store them on our website so you will not have to reenter them the next time you visit. We also collect your information through cookies; they are small text files stored on your hard drive that are responsible for personalizing and enhancing your shopping experience. 

When you visit our website, you will see a prompt allowing you to accept or reject cookies. While you can choose whichever choice you prefer, disabling cookies will prevent you from enjoying our website’s functionalities to the fullest. 

To learn more about cookies, please visit https://allaboutcookies.org/. 

Furthermore, we use web beacons to collect your personal information. Web beacons are transparent image files that monitor your journey on a website. Sometimes, they may be used with cookies to make it easy to understand how much time a visitor spends on a specific web page and which page they visit frequently. 

Section 3 – How We Use Your Personal Information 

We use your personal information for various means, including to: 

• Confirm your identity 

• Process your transactions when you purchase our services or products 

• Send you tips, notices, and updates when we make changes to our Privacy Policy or Terms and Conditions 

• Enhance your shopping experience 

• Accept your participation in our giveaways and sweepstakes 

• Respond to your queries related to our products, services, Privacy Policy, or Terms and Conditions 

• Display content on our website correctly 

• Improve the functionalities of our website 

• Send emails that you voluntarily signed up to receive, such as through our newsletter 

Section 4 – Parties with Whom We Share Your Personal Information 

We may share your personal information with third parties acting on our behalf. However, they will only use your details in ways specified in this Privacy Policy. 

Some of those third-party institutions include banks (for processing your transactions) and social media profiles (to help you connect with us conveniently). 

It is important to remember that different Privacy Policies and Terms and Conditions govern the third-party entities. Therefore, you are requested to familiarize yourself with them. 

If you visit those pages and incur damages, financial or otherwise, you do not have the right to hold Creative Balloons by C & N responsible. 

We may also share your personal information with: 

Merging Companies – If another company merges with or acquires us, we will transfer your personal information to them. We will try our best to ensure they abide by the conditions of this Privacy Policy and use your information only in ways expressly stated in this document. 

Law Enforcement Agencies – If your IP address is under review for suspicious activities, we may share your personal information with law enforcement agencies. Moreover, we may do the same to avoid subpoenas and court orders. 

Section 5 – Use of Our Website 

Due to the nature of our services, we thoroughly understand that this website may attract children or those below 18 years. They are more than welcome to browse this website, but only under the supervision of a guardian. 

Creative Balloons by C & N will never knowingly collect information from a minor. If you have reason to believe that a minor has submitted personal details, please get in touch with us at creativeballoonscn@gmail.com. 

After investigating the matter, we will delete the information from our database. 

Section 6 – Security At Creative Balloons by C & N, we implement all the necessary measures to safeguard your information. To that end, we use Secure Socket Layers (SSL) while transferring your personal details to third parties acting on our behalf. 

However, it is crucial to understand that despite our best efforts, no information is 100% safe on the internet. Therefore, we cannot guarantee its absolute security. 

Apart from us, you must also play your part in protecting your data. This includes not sharing your personal details with anyone, including friends or family unless you have specifically asked them to. 

In addition, you may not post your account information on public forums, including the ones on this website. If you believe someone is trying to log in to your account without your permission, please send us an email at creativeballoonscn@gmail.com. 

If your account is compromised because you revealed your details, we will not be held responsible. 

Section 7 – Changes to Our Privacy Policy 

We reserve the right to modify, update, or change a part of or the whole Privacy Policy. While we will alert you of the changes via email, we are not obliged to do so. It is your responsibility to frequently visit this page to read the latest version of our Privacy Policy. 

Section 8 – Contact Information 

If you have questions regarding our Privacy Policy, send them to creativeballoonscn@gmail.com.

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Thank you,